I
was really impressed with your "Heart-Based
Customer Service" program. I mentioned
it to the CEO of our firm at last weeks retreat.
I hope you will take this to our six other
locations, as well as the new branches we
plan on opening this coming year. I want to
explore both the 360 Degree Surveys and the
DISC assessments you offered with my managers
as soon as possible.
Mike,
Store Manager - New Frontiers Whole Foods
Grocer
Your
presentation "Thriving Not Just Surviving
in the Nonprofit World", made quite
an impression on Northland's Director of Administration.
As soon as we complete a reorganization I plan
on having you work
with staff, implementing that model with Northland's.
Kathy
A. Turner, Ed.D., Executive Director - Northland
Family Help Center
I
collected $18,000 in receivables today alone.
This makes a huge difference in my cash flow
and ability to manage my business. Norm, you
have really helped me to see the major advantage
of working on my business, not just in it. Coupled
with the $120,000 cut in mid level payroll,
we will be profitable for the first time in
five years.
Nigel,
owner - Native Plant and Seeds
Norm,
I am glad to see that everyone on the board
is engaged, and appreciates the approach.
I just want to thank you for the meeting today.
Everyone was saying how much they appreciated
your help, and I thought you were great. Thanks.
Kelly,
Executive Director - Wildlands Council
After
completing your Sphere of Life Survey, and
talking with you, I really understood how
my personal view of money was affecting my
organization. I want to thank you for
this tremendous insight. I have really put
energy into strengthening this area. I am
proud to say that this focused attention paid
off in the receipt of $30,000 in grant funding
for our wellness clinic, women's health programs
and scholarship fund! Thank you so much.
Aleia,
Executive Director - Alliance for Wholistic
Arts, Resources, and Education
Updated February 22, 2004
© 2001, Norm Shrewsbury - Life Coach - Business Coaching, all rights reserved
Shrewsbury and Associates, Path Of Happiness - Flagstaff Life Coaching